On June 14, Philips issued a voluntary recall for specific Philips Respironics devices. These include CPAP and BPAP devices to treat obstructive sleep apnea. Here are answers to some frequently asked questions about the recall.
Where can I find information about the recall?
The recall notification is posted at philips.com/src-update.
Also, the FDA has posted responses to several questions about the recall. Read FAQs from the FDA.
How do I find out if my PAP machine has been recalled?
You can start by viewing a list of recalled devices on the Philips website. To confirm that your device has been recalled, you need to visit the Philips registration site to register your device. The website will give you instructions on how to locate the serial number of your device. It also will guide you through the registration process. You can contact Philips at [email protected] or (877) 907-7508 for additional help.
View a video on how to register your device:
Will Philips replace my PAP device?
Philips has stated that it will repair or replace recalled devices. Philips is replacing some devices with new DreamStation 2 machines. These devices have a different, silicone-based foam that is not included in the recall. Philips also pla